General Terms & Conditions of Sale
Our terms and conditions are standard agreement terms. They are valid for all purchases through this website.
§ 1. Validity and Terminology
The following terms and conditions are applicable for the business relationship between BEATICA GMBH (hereafter called "Beatica", "vendor" or "us/we") and the buyer ("you") at the time the order is placed. Any discrepancies or other general terms of agreement and/or conditions of the buyer are, irrelevant of their description, explicitly contradicted, unless we accept them specifically and in writing.
§ 2. Order, Contract, Payment
The Beatica website is merely an invitation to place an order to buy a product. Your order constitutes an offer to us to buy a product. Accepting your order through a written order confirmation by us constitutes a contract of sale.
The terms of contract vary for retailers (wholesale buyers) and consumers. For consumers, the terms mentined in paragraph 2.A will apply, for wholesale buyers the terms mentioned in 2.B.
§ 2.A. Consumer Business
A1. Prices are retail prices in Euro.
A2. You will be informed of the applicable dispatch costs by Beatica during the order process. Dispatch costs are added to your order total.
A3. For a delivery to a non EU country you must also pay all additional import costs, as well as all duties, taxes and fees. Any foreign bank charges are also to be paid by the consumer. Taxes, duties and fees as well as handling charges by the carrier will not be refunded after a return of products.
A4. Beatica does not accept orders from customers under the legal age of 18.
A5. The vendor may cancel parts of the order or the full order. In case of partly cancellation, the invoice amount will be reduced for the value of the cancelled items.
A6. You can cancel your contract up to 14 days after receiving the products without citing a reason by notifying us in writing (letter, fax, email) or by returning the products to us. It is satisfactory if you notify us (in writing) of your intention to return the products to us within this period. If you wish to return part or all of your order a partial or full refund will only be paid when the products have arrived at Beatica in their original, undamaged state.
A7. The returns must be sent to the following address:
Beatica GmbH
Florian Ladstätter
Goetzwiesen 34
3033 Altlengbach, Austria
A8. Please note, you must take reasonable care of the Products whilst they are in your possession and, when returning products to us, you must ensure that they are in the same condition they were in when you received them (i.e. they must be unworn and returned with all labelling and original packaging). If you fail to comply with this obligation, we may have a right of action against you for compensation. This also applies if any parts are missing. There is no right of return if the original label was removed from the Product, as Beatica assumes that, in this case, the product has been accepted. Returns can be sent by post or as judged suitable by the consumer.
A9. Refunds must be completed within 30 days. For the consumer this period begins after dispatching the products or the request of return, for Beatica with receipt of the returns.
A10. You cannot claim any right of return if the product has been made specifically according to your wishes.
A11. The cost of returns are payable by the consumer. Should the returns be sent by freight forward, Beatica has the right to charge you the relevant sum or deduct it from your refund.
A12. If there is a defect in the product you have the right to ask for a supplementary performance (new delivery or removal of defect). Beatica is authorised to refer the consumer to a new delivery, if removal of the defect would mean a disproportional outlay.
A13. Commercial or technically unavoidable, material aberrations on quality, colour, size, finishing, or design of the product are irrelevant. You have no right of return for such or other unavoidable deviations. Otherwise you must clearly state and prove why the deviation is considerable to you. You have no right of return if you have altered the product in any way and the defect was the result of such an action.
A14. You have the right to guarantee claims by giving the order confirmation number, your name and address as well as a short description of the reason in an email to: info@beatica.com or by post to the following address:
Beatica GmbH
Florian Ladstaetter
Goetzwiesen 34
3033 Altlengbach, Austria
A15. You must send your product to Beatica for examination if requested to do so. Beatica will cover costs and is liable for the product during this process. Please send it to the following address:
Beatica GmbH
Florian Ladstaetter
Goetzwiesen 34
3033 Altlengbach, Austria
A16. Please use the original packaging for the return. If the product is made of various separate parts, please return it to its condition of delivery.
A17. Reservation of Property Rights
Until complete payment of the sale price the delivered products remain the property of the Beatica. You must notify us immediately in writing if the products have been pledged, confiscated or other interventions by a third party, and inform the third party of the reservation of property rights of the seller.
§ 2.B. Wholesale Business
B1. With your order you explicitely agree to pay a deposit at the time of your order.
B2. Prices are wholesale prices in Euro.
B3. The minimum order value is 500 Euro.
B4. For orders from 500 to 1000 Euros the full amount is due at the time of your order.
B5. For orders above 1000 Euros, you have to pay a deposit of 30% of the order value at the time of your order and 70% balance before delivery.
B6. Your order is produced for you, therefore order can not be cancelled and items are not accepted for return. Paid deposits will not be refunded in case of unfullfilled balance payments.
B7. The vendor may cancel parts of the order or the full order. In case of cancellation by the vendor, payments will be retransferred to the uyer. In case of partly cancellation, the balance amount will be reduced for the value of the cancelled items. In case this reduction is bigger than the balance amount, the vendor will retransfer the surplus of the deposit payment to the buyer.
B8. Delivery terms for wholesale business is EXWORKS. The buyer will bear all costs for transport, risks of transport and any charges such as custom or taxes from the moment the products have been picked up from the warehouse of the vendor.
§ 3. Payment
You can pay for your order by credit card or bank transfer.
All payments and credits are transacted in EURO. Our partner for secure online payments is wirecard.
§ 4. Law and Jurisdiction
All Contracts and Agreements between the consumer and Beatica will be governed by Austrian law, to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods. Place of execution is Vienna/Austria.
If individual terms in these terms and conditions of sale are or should become invalid, the effectiveness of the rest of the regulations remains unchanged. Instead of the invalid term, its appropriate corresponding term according to Austrian law becomes effective.
§ 12. Supplier Identification
Beatica GmbH
Florian Ladstätter
Wipplingerstraße 23
1010 Vienna, Austria
phone +43 699 12 15 99 54
email: info@beatica.com
Place of Jurisdiction: Vienna, Austria
VAT-ID Number: ATU71486705
eori: ATEOS1000078584
REX: ATREXD000L12
Banking Details
Account number: 721696
Bank name: Raiffeisenbank Wienerwald BLZ 32667
Beneficary name: Florian Ladstaetter
IBAN: AT34 3266 7000 0072 1696
BIC/SWIFT: RLNWATWWPRB